Privacy Policy

Hampton Hearing is an independent hearing and ear care provider based in South Yorkshire. You can contact us using the details below.

This policy explains what information we collect through this website, why we collect it, who it is shared with, and the choices you have.

Info@HamptonHearing.co.uk or 0114 400 0633.

When you complete a booking or enquiry form we collect the details you provide, such as your name, phone number, email address, postcode, the service you are interested in, your preferred appointment type, and the page or advert that brought you to us.

We use this information only to respond to your enquiry, arrange appointments and keep basic records of the care you enquire about.

With your consent, this website uses Google's advertising tags (Google Ads) to measure how the site is used — for example which pages are visited and whether an advert led to a booking. This helps us improve the website and show more relevant adverts.

These tags may set cookies on your device. The information collected is shared with Google, who act as an independent controller of this measurement data. You can read Google's own privacy policy at policies.google.com/privacy.

If you decline, the advertising tags are not loaded and your visit is not measured in this way. Advert clicks themselves are still counted by Google as normal.

Strictly necessary functionality (such as remembering your cookie choice or WhatsApp chat state) is stored on your device and does not require consent.

When you first visit from the UK or EEA we ask for your consent before loading any advertising tags. You can change or withdraw your choice at any time using the “Cookie Settings” link in the footer of every page.

Withdrawing consent stops the tags from loading on future visits. Your most recent choice always applies.

Enquiry and booking details are kept only as long as needed to handle your enquiry and maintain basic records. Website measurement data is retained by Google in line with their standard retention settings.

You have the right to ask what information we hold about you, to ask for corrections, and to ask for it to be deleted where we no longer need it. Contact us at Info@HamptonHearing.co.uk and we will respond promptly.

You also have the right to complain to the Information Commissioner's Office (ico.org.uk) if you are unhappy with how we handle your information.